Making changes to your subscription
How do I make changes to my subscription?
Our subscription delivers Blocks on your schedule. You can:. Change contents. Reschedule or skip. Update address or payment details. Cancel or pause anytime Click Edit next to the information you'd like to amendTo skip an upcoming order, click Skip o
How do I change the contents of my bundle?
1. Access your customer portal here! Where you can log in and see your active subscription. 2. Click 'Choose your dishes'. Here you can view the contents of your order, and select new dishes😎. 3. You can select/remove dishes in this section. Then cl
How do I upgrade the number of packs in my subscription?
If you click Choose Your Dishes, you can select up to 8 packs into your order. Our minimum order is 4 packs at this time. If you need help to make this change to your subscription then reach out to our team where we can help you further. You can cont
How do I change the frequency of my order?
1. Access your customer portal here! Where you can log in and see your active subscription. 2. Click 'More'. Here you can edit the frequency, add a discount or stop your subscription. 3. Click 'Edit Frequency' where you can then edit the f
How do I update my payment/delivery details?
1. Access your customer portal here! Where you can log in and see your active subscription. 3. Click 'Edit' to update your delivery address or payment details. To amend billing address/payment details, we'll send you a secure payment link. Please not
How do I add a discount to my subscription?
1. Access your customer portal here! Where you can log in and see your active subscription. 2. Click 'More' and 'Add discount'. 3. Copy in your discount code!. If you need a hand with adding your discount to your subscription then contact us at team@
Having trouble accessing your subscription?
Have an active subscription with us and having trouble accessing it? The code comes from our partner system, so this might be getting flagged as spam. It may help to add us as an email contact and see if this helps!You can also reach out to our team